We only replace items if they are defective or damaged.

Read full online exchange policy here.

If you need to exchange it for the same item, send us an email at orders@kitsonlosangeles.com and send your item to:

Kitson
115 S. Robertson Blvd.
Los Angeles California US 90048.

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance.

• We don’t guarantee that we will receive your returned item.

• We do not offer cash or original form or payment refunds.