Refund policy

EXCHANGES or STORE CREDIT will be honored within fourteen (14) days of purchase:

All products must be returned in their original condition, unworn, and unwashed with tags still attached.
Swimwear must have the original tags and hygienic liner intact.
Items purchased at a discounted price are FINAL SALE and are not eligible for exchange or return with in store or online.
Seasonal items purchased are FINAL SALE and are not eligible for exchange or return with in store or online.

Only regular priced items may be exchanged, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at kitrosslastore@gmail.com and send your item to: 115 S. Robertson Blvd. Los Angeles California US 90048.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

To return your product, you should mail your product to: 115 S. Robertson Blvd. Los Angeles California US 90048
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.